Library & IT

Cornell University Library is rolling out services to give scholars and researchers access to physical collections and continues to provide enhanced online resources for Cornell students and faculty. Students can reserve physically distanced, quiet study spaces in different library locations through the “Book a Study Space” in Cornell Chatter. See more updates on the Cornell University Library website.

• To make a request for teaching equipment, contact your local AV or IT team.
• To set up a dry run of instructional technologies in a classroom, contact your local AV or IT team. If you are teaching in a building outside of your college, your local support person will arrange an introduction to the AV support for the building in which you are teaching.
• For support with classroom technologies, contact AV support for the building in which you are teaching. Contact information will also be posted in each classroom.
• To schedule an appointment in a mini recording studio on campus, use this directory.

Students, faculty and staff can find help and support on the Canvas@Cornell website or by emailing canvas@cornell.edu.

You can enhance the security of your Zoom meeting by choosing protective options. Some of these can be set as the default for all meetings you schedule, some can be chosen when you are scheduling a specific meeting, and some can be used while the meeting is in progress. CIT has created a checklist that faculty, staff and students can use to keep their Zoom meetings secure.

When organizing a Zoom session, it’s important to take steps to prevent unwanted attendees and unwanted behavior, otherwise known as "Zoombombing." Options include setting passwords, limiting who can enter your meeting, restricting what attendees can do during the meeting and not publishing meeting links on websites or social media. Learn how to keep Zoom meetings private and reduce the odds of Zoombombing.

Cornell has configured Zoom's privacy and security settings to reduce the possibility of unknown or unwelcome guests joining a meeting or webinar. For courses, if Zoom is used within Canvas, only Cornell participants with the Zoom link are able to join. If, despite these precautions, someone you don't know shows up in your meeting, you should take it seriously; it’s possible that these incidents may constitute a phishing attempt to obtain confidential information or access to Cornell services. This may, of course, be hard to tell for a large Zoom session. 

CIT has developed guidelines to help keep different types of meetings more secure. The IT Service Desk can provide additional guidance to help you decide the best way to protect your meetings.

To request help with using Zoom for Cornell meetings and webinars, please contact the IT Service Desk. To report an incident of Zoom abuse during a Cornell event, contact zoomsecurity@cornell.edu.

Fraudulent (phishing) emails are designed by malicious users to trick you into believing the sender is someone you know or can trust. The email may be forged to look like it came from a Cornell address, and links within messages may unexpectedly direct you to malware sites. Learn how to spot fraudulent emails.

Scammers are also taking advantage of fears surrounding COVID-19 with fake sites promoting products that allegedly prevent or treat the virus, by seeking donations, or offering student-oriented jobs or internships. CIT has advice on how to watch out for COVID-19 scams.